FAQ
Accommodation
- What is the maximum capacity?
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The maximum capacity is 5 guests. We provide 2 double beds and# 3 sets of futons.
- Is it possible to have a meal with friends who are not staying at the facility?
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Our facility does not allow entry to non-staying guests. To ensure a safe and# comfortable experience for all visitors, we appreciate your understanding and# cooperation.
- What are the check-in and check-out times?
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Check-in is from 3:00 pm to 6:00 pm, and# check-out is by 11:00 am.
- Is early check-in or late check-out available?
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We are unable to accommodate early check-in or# late check-out requests.
- Is smoking allowed?
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Smoking is not permitted anywhere on the premises.
- Can I bring my own food?
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Yes, you are welcome to bring your own food. The in-room kitchen and utensils are available for your use.
Amenities
- What amenities are available?
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- The following amenities are provided:
- Bath towels, face towels
- Yukata
- Pajamas
- Shampoo, conditioner, body soap, cleansing, facial wash, toner, moisturizer, hand soap
- Toothbrush, razor, cotton, cotton swabs, comb, shower cap, hair ties
- Is Wi-Fi available?
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Yes.
*Wired connections are not available.
- What cooking utensils and tableware are available?
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The following cooking utensils and# tableware are provided:
- Electric kettle
- Coffee grinder, coffee server
- Coffee cups
- Wine glasses, rock glasses
- Ice bucket, tongs
- Various plates
- Rice bowls, soup bowls
- Cutlery, chopsticks
- Knife, ladle, spatula, tongs, cutting board
- Frying pan
- Bowls, strainer
- IH stove
- Refrigerator and# freezer
- Microwave oven
- What condiments are available?
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The following condiments are provided:
- Olive oil
- Soy sauce
- Salt and# pepper
- Beverages
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We provide complimentary mineral water, coffee, tea, and# Japanese tea.
- Can I purchase drinks on-site?
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Yes, local beer, wine, and# other alcoholic beverages, as well as soft drinks, are available for purchase.
Nearest Station, Parking, and Shuttle Service
- What is the nearest station?
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The nearest station is JR Sasayamaguchi Station on the Fukuchiyama Line, approximately a 15-minute drive from the accommodation.
- Is there parking available?
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Yes, we have a parking lot exclusively for guests on the premises If you are arriving with multiple vehicles, please contact us in advance.
- Are there any supermarkets or convenience stores nearby?
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Yes, there is a 7-Eleven convenience store about a 9-minute walk away and a Fresh Bazaar supermarket about a 3-minute drive from the accommodation.
- Is there a shuttle service?
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We offer a shuttle service between Sasayamaguchi Station and Mameya. Please request this when making your reservation.
Reservation
- Can I make a reservation by phone?
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Reservations are only accepted through our website.
- Can I pay on-site?
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We generally request advance payment via credit card.
However, payment for optional services, additional meals, and# beverages consumed on-site can be made at check-out.
Accepted payment methods: cash, credit cards, electronic money, and# QR code payments.
Others
- Are pets allowed?
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We apologize, but pets are not allowed.